The Information Technology Services (ITS) department provides computing services and support for Pomona College.
E-Mail Accounts
Pomona College provides Microsoft hosted e-mail accounts for students. Because Pomona email is an essential means of communication on the Pomona campus, all students need to check their Pomona e-mail account regularly. Pomona email can be accessed via the web, mobile devices/smartphones and through most standard e-mail clients.
Newly admitted students should refer to the Through The Gates tab on the student portal for details on how to set up their e-mail accounts.
Computing Accounts
Pomona students are provided computing accounts for file storage, print and e-mail services. These accounts also offer access to public computers, software, library databases, online course material, course registration, the Internet and other network services.
For more information on computing accounts, please visit the Knowledge Base or view the IT Security Orientation video.
Personal Computers
ITS recommends that personal computers should run the most current operating system for their platform. Currently, Apple computers should run Mac OS X 10.14 or higher and Windows-based PCs should run Windows 11 or higher. Your computer should also be equipped with antivirus software and use secure passwords, pins, or biometric authentication such as face ID or fingerprint ID.
Wireless networking is available in all residential and academic buildings. In addition, many outdoor spaces also have wireless.
Microsoft Office is available for free to students via our campus-wide site licensing agreements. Information regarding this program is available on the Knowledge Base or by calling the ITS Service Desk at (909) 621-8061.
ITS offers limited software and operating system support for student-owned equipment. For liability reasons, ITS employees cannot perform hardware repairs on student-owned computers.
Assistance from the Service Desk
The ITS Service Desk is located in the main public computing lab at the J.C. Cowart Information Technology Building, located at 156 E. 7th Street. It is staffed by knowledgeable student consultants and supported by full-time staff. For more information, please visit our homepage.
Assistance is available via email, on our Knowledge Base, or by telephone during staffed hours at (909) 621-8061.